Support: Image Converter

Tell us what happened. Include which page you were on and what you expected to see. Most answers go out within a business day.

Common questions

Are my images uploaded?

No. The conversion is done by your browser on your own device, and the images are never sent to our server or anyone else's.

How do I convert WebP to JPG?

Choose your WebP images, keep JPG selected, and download them. Each file is converted as soon as it is added, and several files can be downloaded together as a ZIP.

Will converting to JPG lose quality?

JPG always compresses a little. At the default quality of 90 the difference is not visible in normal photos. Converting to PNG keeps every pixel exactly, but photos saved as PNG are much larger.

What happens to transparent backgrounds?

PNG and WebP keep transparency. JPG cannot store it, so transparent areas are filled with the background colour you choose, white by default.

Can I convert HEIC photos from an iPhone?

Only in Safari on an iPhone, iPad or Mac, because other browsers cannot open HEIC. To avoid HEIC altogether, set the iPhone's Settings, Camera, Formats to Most Compatible, and new photos will be saved as JPG.

Which format should I choose?

JPG for photos and anything you upload to forms or marketplaces. PNG for logos, screenshots and graphics with sharp edges or transparency. WebP for websites, where it gives the smallest files.

Is it free?

Yes, completely free, with no sign-up, no watermark and no limit on the number of images.

Nothing happens when I pick a file

The tool runs entirely in your browser, so a very old browser can fail silently. Try the current Chrome, Edge, Firefox or Safari. Your files are never uploaded anywhere.